Thursday, December 29, 2011

Hair experience

Few months ago, I bought a everyday coupon where it is cost me only RM79.90 instead of RM414. The coupon stated it is either hair rebonding or colour or highlight + cut, wash and blow.

I find it a good price and it is so near to my place. I able to save 80% (RM 334) wor!! I decided to use it to color my hair.

I make the appointment last month and excited but worried. When I reached there, I gave them the coupon and the thing start. After choosing the color, right away I was asked to add/purchase " RM50" a serum to protect my scalp from the color chemical. I was like FINE, they were happy I decided to buy the serum. Then after colored my hair, they again ask me to buy a hair treatment range RM30 - RM 100 so that my hair will not be dry. I decide to take the cheapest which is the RM30. When they put the hair treatment, they only put at the bottom tip of my hair. I was like WOW!! I paid RM30 to put at small fraction of my hair, but not the whole head?
Seriously, I could buy a jar of hair treatment cheaper than RM30 where I could use more than 5 time and I even could splatter all my hair with it. It is not worth it at all.

After he washed my hair, I sat and wait for the person to dry my hair. All of them reluctant to even dry my hair, by pushing the duty to one and another. I was getting unhappier every minute. They were like kids rather behaving like a hair dresser. One of them start to dry my hair with reluctant look. FYI, there were no  other customer during that time.

As the coupon also include cutting hair, I asked the person who was drying my hair to just trim my hair a bit at the bottom. No drastic change of hair needed. AGAIN they pushing the duty to each other infront of me. Hello!! You are not suppose to act and behave such manner infront of your costumers. The worst part, they curse each other with bad words in playful manner but I feel it is so so wrong.

In the end, I paid RM160 in total for a color and cut hair. I feel damn cheated as I could go to my normal hairdresser who charge me the same price. What is the RM334 of service/treatment in the coupon I gotten to saved from? I got no idea as I feel like I been fooled when I left the place. It is like I paid a normal price for my hair.

When I paid and he asked me to come again. In my heart, your team have a set of bad image to the shop. I do not think I will ever go to the place as the services hold a very important key to ensure existing clients return again and again.

However not all deals are leaving a bad impression and image, but some owner rather cut the cost/services just because of the deal has cut of their profit margin. If you are so reluctant, please do not even agree to the deal propose to you. You can reject it when been offered. :P

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