Last Saturday, we were heading to Muzium Istana Negara after lunch but before we pay for our entry fee, there were a german couple were talking to cashier and guards. They were having some problem conveying what they want to say to each other. After awhile, the cashier ask me to tell the foreign couple as their bag was snatch by thief in motorcyle so they need to report in police station. I did ask how the guard/police how are they bringing the couple to police stationi. Their reply is....the couple need to take a taxi on their own to police station.
Questions in my head as I'm not happy with the service we giving to tourist:
1) Why they do not call the police to come and attend the snatch thief case?
2) Why do the victim need to use their own money for the taxi fare to report their stolen items in police station as it is not walking distance (what if everything is stolen including money, where got money to pay the taxi fare but the muzium people insist they need to go by taxi). Is there any compassion and logic on this point at all... WTF!
3) Why the service is so bad?
4) There is no well english speaking guards to attend any issue if occur, and assuming all tourist should able to understand/speak Malay?
5) How are we suppose to do "Visit Malaysia 2014" if things are not to standard of service?
Yeap!! Such a wonderful year to see, feel and experience Malaysia :P
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